Returns & Exchanges
At Boisson, we want you to be completely satisfied with your premium non-alcoholic selections. If your order doesn't meet your expectations, we offer a 30-day window for returns on unopened, shelf-stable beverages.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the unopened bottles in their original protective packaging to prevent breakage during transit, ensuring the RMA number is clearly marked.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.